Shipping & Delivery Information
Last updated: June 2026
Benguy Sourcing operates as a product sourcing, pre-order, and wholesale platform. Many products listed on our website are sourced from trusted suppliers after a customer places an order or sourcing request.
Order Processing
After an order or sourcing request is placed, our team reviews the order details, confirms product availability, MOQ, supplier conditions, shipping cost, and estimated delivery timeline before processing begins.
Estimated Delivery Timelines
Delivery timelines may vary depending on product availability, supplier processing time, shipping method, customs clearance, logistics, and the customer’s delivery location.
Our estimated delivery timelines are:
- Order review and confirmation: 1–3 business days
- Supplier processing and sourcing: 3–10 business days
- International shipping and customs clearance: 2–6 weeks
- Local delivery or pickup arrangement after arrival: 1–5 business days
Please note that these timelines are estimates and may change due to supplier delays, shipping delays, customs checks, public holidays, logistics issues, or other circumstances beyond our control.
Shipping and Delivery Charges
Shipping or delivery charges may vary depending on the product type, weight, size, quantity, destination, and selected delivery method. Where applicable, shipping or delivery costs will be communicated to the customer before final processing.
Customer Updates
Customers will be updated by phone, WhatsApp, email, or the contact details provided during the order process. Customers are advised to provide accurate contact and delivery information to avoid delays.
Local Delivery and Pickup
Once products arrive locally, customers may be contacted to arrange pickup or local delivery, depending on the available delivery option and customer location.
Incorrect Delivery Information
Benguy Sourcing will not be responsible for delays caused by incorrect phone numbers, wrong delivery addresses, incomplete delivery details, or unavailable customers.
Contact Us
For questions about shipping, delivery timelines, sourcing, or order updates, contact us at:
Email: abbenguy.customerservice@gmail.com
Website: https://sourcing.benguyimports.com